Here are some of the common symptoms of poor water quality, their causes & how to remedy.
| Cloudy Water | |
| Causes | Actions |
| · Filters are Dirty
· Excessive Buildup of oils and organic matter · Improper Chlorine level · Suspended particles or organic matter · Overused or old water
|
· Clean filters
· Shock spa water with Spa Chlor · Adjust Chlorine level to between 3-5ppm · Adjust alkalinity to between 80-120ppm · Adjust pH between 7.2-7.8ppm · If problem persists use Crystal Clear · Drain and refill spa |
| Water Odour | |
| Causes | Actions |
| · Excessive buildup of organic matter
· Improper Chlorine level · Low pH
|
· Shock spa water with Spa Chlor
· Bring Chlorine level to between 3-5ppm · Bring pH to between 7.2-7.8ppm
|
| Chlorine Odour | |
| Causes | Actions |
| · Chloramine level to high
· Low pH
|
· Shock spa water with Spa Chlor
· Bring Chlorine level between 3-5ppm · Adjust pH to between 7.2-7.8ppm |
| Musty Odour | |
| Causes | Actions |
| · Bacteria growth in spa
|
· Shock spa water with Spa Chlor
· Bring Chlorine level to between 3-5ppm · If problem persists, drain and refill spa |
| Scum Line on Acrylic | |
| Causes | Actions |
| · Organic buildup of oils and dirt | · Wipe scum off with Spa Pad
· If heavy buildup drain the spa and clean the surface with a 50/50 mix of water and filter cleaner · To help prevent scum lines we recommend putting a Scum Bug in spa to collect organic oils. |
| Algae Growth (green water) | |
| Causes | Actions |
| · High pH
· Low Chlorine level |
· Shock water with Spa Chlor
· Bring Chlorine level to between 3-5ppm · Lower pH to between 7.2-7.8ppm |
| Eye Irritation | |
| Causes | Actions |
| · Low pH
· Low Chlorine levels
|
· Adjust pH to between 7.2-7.8ppm
· Shock with Spa Chlor · Bring Chlorine level to between 3-5ppm |
| Skin Irritation | |
| Causes | Actions |
| · Unsanitary Water
· Chlorine is above 5ppm |
· Shock water with Spa Chlor
· Bring Chlorine level to between 3-5ppm |
| Scale on Acrylic | |
| Causes | Actions |
| · Calcium too high
· Total alkalinity too high · pH too high
|
· Dilute water to bring Calcium level down
· Adjust Alkalinity to between 80-120ppm · Adjust pH to between 7.2-7.8ppm · To remove scale drain spa and scrub off using a Spa Pad which is made of walnut shell to protect spa surface from damage. |